If you’re on Facebook or Instagram, chances are you’ve had an ad for L’ange’s hair products pop up in your feed at least once.
I have to hand it to them; their marketing, packaging and imagery is on point. Sleek, chic, and feminine. Hi there blush pink. You can’t help but want to click and see more.
They’ve also done a stellar job of hiring various (gorgeous) social media influencers to do videos of them using their products, which again, you can’t help but want to click and see more.
After watching a few different influencer videos and visiting L’ange’s website (which was conveniently having a massive sale) I decided to go for it and order. I was intrigued about their hair care products, the straightening brush and their flat iron.
I mean, packaging dream, right?
So I’ll start this by saying I’m of Mediterranean descent. I have thick, thick, thick hair. So, I knew going into this that the products may not work for me. Most of the “influencers” I watched videos of were blonde, white girls; so fair enough if the products didn’t work for me but I wanted to at least give it a go.
I put the products into my hair (filmed a little Insta Story while doing it) and attempted to use the straightening brush through my already straightened hair. It worked… BUT with a lot more effort than I would have needed just using my regular GHD flat iron. Still, I wanted to try and appreciate the concept so I kept at it. After all, the website stated “It’s all the power of a straightener with simplicity and ease of a hairbrush. No matter what hair type you have — straight, wavy, curly, or coiled — Le Vite will work for you.” However… What I noticed, halfway through, was my hair felt brittle. Dry. Coarse. The products I had put in my hair were making my hair feel worse!
I tried putting some of my go-to Aragon oil into my hair to see if that would help and it did, a little. But it was noticeably more coarse and dry just from 15 minutes before I started.
The next day I decided to wash my hair and start over. Giving L’ange products a try but on “fresh hair” that hadn’t already been straightened or had any other product in it. I mean, I wanted to give these products a fair go! So I washed + conditioned my hair and used their products (above) and decided to try the flat iron this time. Unfortunately, my hair felt dry + course almost immediately after adding the products to it and flat iron’ing with their Aplatir iron.
I ended up adding more Aragon Oil to my hair again and busting out my good old GHD straightener and finishing up my hair with the decision that I would be returning the products. I wasn’t upset, I mean, like I said, I’ve experienced issues with products in the past that simply didn’t work on my hair. No big deal.
However. This is what got me upset. And probably why I decided to leave this review on my blog. It was their return policy.
I contacted them about wanting to return my items, but because I purchased a bundle with products (even though I hadn’t even opened some of them and they were still sealed) and they were only willing to take back the flat iron and straightening brush – but at a oddly discounted price. I mean, I don’t really even know how they came up with the price for the partial refund since nothing is listed on their website about how they process a return for a bundle. Not just that though, I was going to have to pay return shipping (around $15) AND a re-stocking fee ($7). At this point, the return was pointless because I was going to be spending money to return my items.
So, I decided to re-sell my items, hopefully someone else had a better experience with them than I did. But my experience with L’ange was less about their products not working for me (despite their claims that it works on all hair types) and more about them not standing behind their product and making returns easier and more economical for people.
All in all, would I recommend? I’m going with no. I can’t say that it doesn’t work on other hair types… I mean, like I said before, I’ve watched videos where it did. But I would just go into the transaction knowing that if you purchase the product and don’t like it, or it doesn’t work for you, you’re basically stuck with it – because the cost to return isn’t worth it.
Not all reviews can be good reviews, right?